Convic Support

Need help with installation, onboarding, account linking, WhatsApp setup, or troubleshooting?

Contact Support

Email: info@softgridtech.com

Common Topics

• Shopify App Installation
• Convic Account Onboarding
• Store Linking
• WhatsApp Business Integration
• Order Notification Setup
• Shipping Update Configuration
• Billing Questions
• Data Deletion Requests

Response Time

We aim to respond to support requests within 1-2 business days.

Company Information

Softgrid Technologies
Website: https://softgridtech.com
Email: info@softgridtech.com